Privacy Policy

This Privacy Policy describes how Passport to Pinnacle ("the Program," "we," "us," or "our") collects, uses, and protects information provided by participants and visitors to this website.

By participating in the program or using this website, you agree to the practices described in this policy.

We collect the following types of information:

• Registration information: Name, email address, and other details provided when enrolling in the program.
• Participant PIN: A unique identifier assigned to each participant for the purpose of verifying identity and accessing program records.
• Program activity: Progress records, milestone completions, and capstone submissions.
• Support communications: Messages sent through the contact form or by email.
• Website usage: Standard server logs including IP address, browser type, and pages visited.

Participant information is used only to administer the program. Specifically, we use your information to:

• Verify participant identity for progress and certificate access
• Track and record program progress and milestone completion
• Issue certificates of completion
• Respond to support requests
• Communicate program updates and important notices
• Improve the program experience

We do not sell, rent, or share your personal information with third parties for marketing or commercial purposes.

We may share information with service providers who assist in operating this website and administering the program, subject to confidentiality agreements. We may also disclose information when required by law.

We implement reasonable technical and organizational measures to protect participant information from unauthorized access, disclosure, or loss. Participant PINs and email addresses are used together as a two-factor verification method for accessing program records.

No method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain participant records for as long as necessary to administer the program and fulfill our obligations, including certificate issuance and verification. Records may be retained for a reasonable period after program completion to support certificate retrieval.

Participants may request access to, correction of, or deletion of their personal information by contacting program support. Requests will be handled in accordance with applicable law.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued participation in the program after changes are posted constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or how your information is handled, please contact us through the Contact & Support page. You may also email us at [email protected].